Helium Foundation

Head of Growth

Full-Time in United States - Remote OK

Overview

The Helium community sits at the intersection of wireless and blockchain technology and has built the world’s fastest-growing decentralized wireless network. The Network is now global in over 40,000+ cities and 160 countries with a vibrant ecosystem of community members building coverage, companies using the Network, and developers creating the next generation of connected applications.

We are looking for a Head of Growth to help us scale and manage the community operations of a rapidly expanding ecosystem. The ideal candidate is an individual who has experience in community building, moderation, and operations across multiple channels. Above all, you are excited to play an integral role in the growth and success of a community defining the future of wireless.

Your Role

  • Develop and execute our strategy to acquire, engage, and retain the Helium community
  • Establish structure, processes, and best practices around community operations and growth
  • Create workflows for managing and supporting community channels, including Discord, Reddit, Telegram, etc.
  • Grow and manage the Community team and moderators over time across channels and regions
  • Source feedback from the ecosystem to improve the overall Helium Community experience and resources
  • Monitor community sentiment, proactively working as the liaison between the Helium team and moderators to identify relevant community updates and escalate support as needed
  • Track and report on key community metrics to internal team and stakeholders

Requirements

  • 3+ years working in growth or community roles, ​​participating in and/or in managing large online communities
  • Extremely comfortable in Discord, Twitter, Reddit & Telegram
  • Ability to learn new technologies quickly and adapt to the ever-changing start-up environment
  • Attention to detail and organizational skills
  • Exceptional communicator, both written and verbal.
  • Background or passion in blockchain/crypto space

About Us

The Helium Foundation stands on the front line of one of the most exciting paradigm shifts at the intersection of blockchain and wireless technology. As an organization our current goals are to:

  • Drive Helium Network governance and evolve the current framework
  • Educate the public about the benefits of decentralized wireless networks
  • Support and empower a worldwide community of Helium Network builders and users
  • Provide resources to appropriate contributors, typically through our grants program
  • Contribute to Helium blockchain stability and security

As a team-member you’ll work with some of the most innovative thinkers across blockchain and wireless. You’ll have a meaningful impact on real world problems like closing the digital divide and better internet access for underserved areas -- and help usher in the next era of smart devices to better manage city utilities, improve agricultural systems, and create early warning systems. You’ll have a chance to make substantial contributions to industry changing technology with lots of room for personal growth.

The last year has seen incredible growth for the Helium Network and we're all excited about the scale of opportunities ahead!